What should you do if you suspect a customer is underage?

When you suspect a customer is underage, asking them for their ID is the most appropriate action to take. This approach is essential because it allows you to verify their age and ensure compliance with laws and regulations regarding alcohol service. By checking the ID, you confirm whether the customer is of legal drinking age, which helps protect both the establishment and the individual.

This choice upholds the responsibility of serving alcohol legally and ethically, ensuring that minors are not served alcohol, which could lead to serious legal consequences for both the establishment and the individual involved. Additionally, requesting an ID can also serve as a deterrent for any underage individuals attempting to purchase alcoholic beverages, reinforcing a culture of responsible alcohol management.

While other actions may seem reasonable, they do not effectively prioritize compliance with the law or safeguard against potential legal ramifications. For instance, ignoring your instincts undermines the responsibility to prevent underage drinking. Serving the customer regardless of suspicion fails to follow legal standards, and while involving a manager could be helpful, the immediate step of asking for ID is direct and essential in such situations.