After denying service to an overly intoxicated patron, what should a server do?

In situations where service is denied to an overly intoxicated patron, it's critical for the server to take appropriate actions to ensure the safety of all involved. Documenting the incident serves several important purposes: it provides a record that can be referred to later if needed, it helps to protect the establishment from potential liability, and it allows for better management of the situation.

Monitoring the patron until they leave safely demonstrates a responsible approach to alcohol management, ensuring that the individual does not attempt to drive or engage in unsafe behavior as they exit. This action shows care for the patron's well-being and reflects a commitment to maintaining a safe environment for all patrons.

Taking these steps can also help staff be prepared for any potential issues that may arise, ensuring they are ready to handle the situation appropriately if it escalates. By prioritizing safety and documentation, servers uphold their responsibilities under regulations related to alcohol service.